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{{Infobox Company| company_name = Carrefour SA| company_logo = | company_type = Public ()]| location_city = Paris, Caen (Promodès)| location_country = France| key_people =
José Luis Duran| products =| revenue = [Euro72,737.7 1000000 (number) (2006)] (2006)] (2006)])| parent =| subsid =| homepage = www.carrefour.com| footnotes =-->
Carrefour SA () (
International Phonetic Alphabet: /karfur/) is a
France international
hypermarket chain, with a global network of outlets. It is the second largest retail group in the world in terms of
revenue and sales figures after
Wal-Mart. Carrefour operates mainly in the European Union, Brazil, Argentina and Colombia, but also has shops in North Africa and
Asia. Carrefour means cross-road in French.
History
The first Carrefour store opened on
3 June 1957, in suburban
Annecy near a Crossroads (culture) (
carrefour in French). Today it is the smallest Carrefour location in the world. The group was created by Marcel Fournier and Denis Defforey and grew into a chain from this first sales outlet. In 1999 it merged with
Promodès, known as
Continente, one of its major competitors on the French market.
Marcel Fournier and Denis Defforey had attended several seminars in the
United States led by "The Pope of modern distribution"
Bernardo Trujillo, who influenced other famous French executives like Édouard Leclerc (E.Leclerc), Gérard Mulliez (
Auchan), Paul Dubrule (Accor), and Gérard Pélisson (Accor). Their slogan was "No parking, no business.".
The Carrefour group pioneered the concept of a
hypermarket, a large supermarket and a
department store under the same roof. They opened their first hypermarket 15 June 1963 in
Sainte-Geneviève-des-Bois, Essonne, near Paris in
France Hugues Joublin,
L'aventure du premier hyper, L'Expansion, 06/05/1993.
In April 1976, Carrefour launched a private label
Produits libres (free products --
libre meaning
free gratis versus libre) line of fifty foodstuffs, including oil, biscuits, milk, and pasta, sold in unbranded white package at substantially lower prices. The popularity of these products led critics on the political right to charge that Carrefour was undermining capitalism by acclimating the population to generic (rather than brand name or specialty) foods. In particular, Jean Mothes, an executive at Perrier, wrote in
Investir magazine that Carrefour did more to accelerate the change to a socialist-led government than socialist politicians and syndicalists like
Edmond Maire,
Georges Marchais, François Mitterrand and
Georges Séguy.
Carrefour around the world in March 2006
Americas
- Carrefour is the first operator in Latin America, with a presence in 4 countries: Brazil, Argentina,Colombia, and the Dominican Republic. Carrefour is active in 3 types of retail distribution : hypermarkets, supermarkets and hard discounters, and is entering the Cash & Carry market in Brazil, after the purchase of Atacadão Carrefour purchases Atacadão and becomes leader of the segment in Brazil - UOL (Portuguese).
{|align=center bgcolor="#f7f8ff" cellpadding="3" cellspacing="0" border="1" style="font-size: 95%; border: gray solid 1px; border-collapse: collapse;"|- bgcolor="#CCCCCC"| align="center"|
Country| align="center"|
First store| align="center"|
Number of stores| align="center"|
Hypermarkets| align="center"|
Supermarkets| align="center"|
Hard Discounters| align="center"|
Cash & Carry|- bgcolor="#EFEFEF"| align=left|
Argentina ] || align=center|1975 || align=center|337 ||align=center|105 ||align=center| 35 || align=center| 201 || align=center|34 (purchase pending)|-bgcolor="#EFEFEF"| align=left| Colombia ] || align=center|2000 || align=center|1 ||align=center|1 ||align=center| - || align=center|- || align=center|-|}
Asia
- Carrefour was the first international retailer to establish a presence in Asia in 1989, when it entered in Taiwan through a joint venture with Uni President Enterprises Corporation. It leveraged its experience it had gathered in Taiwan to expand into other Asian markets. Carrefour also operates in the United Arab Emirates and Jordan in a joint venture with Majid al Futtaim . Also, it just opened in Kuwait in the new Avenues mall. In Oman, it was opened in 2003 on the outskirts of the city of Muscat.
{|align=center bgcolor="#f7f8ff" cellpadding="3" cellspacing="0" border="1" style="font-size: 95%; border: gray solid 1px; border-collapse: collapse;"|- bgcolor="#CCCCCC"| align="center"|
Country| align="center"|
First store| align="center"|
Number of stores| align="center"|
Hypermarkets| align="center"|
Supermarkets| align="center"|
Hard Discounters|-| align=left| People's Republic of China ] || align=center|1998 || align=center|30 ||align=center|30 ||align=center| - || align=center|-|-| align=left| Jordan ] || align=center|2007 || align=center|1 ||align=center|1 ||align=center| - || align=center|-|- bgcolor="#EFEFEF"| align=left|
Malaysia ] || align=center|2003 || align=center|2 ||align=center|2 ||align=center| - || align=center| -|-| align=left|
Qatar ] || align=center|2003 || align=center|3 ||align=center|3 ||align=center| - || align=center| -|- bgcolor="#EFEFEF"| align=left|
Singapore ] || align=center|1996 || align=center|31 ||align=center| - ||align=center| - || align=center| -|-bgcolor="#EFEFEF"| align=left| Republic of China || align=center|1989 || align=center| 47 ||align=center|47 ||align=center| - || align=center| -|-|- bgcolor="#EFEFEF"| align=left| Thailand ] || align=center|1998 || align=center|11 ||align=center|11 ||align=center| - || align=center| -|}
Africa
{|align=center bgcolor="#f7f8ff" cellpadding="3" cellspacing="0" border="1" style="font-size: 95%; border: gray solid 1px; border-collapse: collapse;"|- bgcolor="#CCCCCC"| align="center"|
Country| align="center"|
First store| align="center"|
Number of stores| align="center"|
Hypermarkets| align="center"|
Supermarkets| align="center"|
Hard Discounters|-| align=left|
Algeria ] || align=center|2000|| align=center| 3 ||align=center|3 ||align=center| - || align=center||-| align=left|
Tunisia || align=center|2001|| align=center| 1 ||align=center|1 ||align=center| - || align=center| -|-bgcolor="#EFEFEF"|}
Europe
- Carrefour is the market leader in Europe
{|align=center bgcolor="#f7f8ff" cellpadding="3" cellspacing="0" border="1" style="font-size: 95%; border: gray solid 1px; border-collapse: collapse;"|- bgcolor="#CCCCCC"| align="center"|
Country| align="center"|
First store| align="center"|
Number of stores| align="center"|
Hypermarkets| align="center"|
Supermarkets| align="center"|
Hard Discounters| align="center"|
Convenience Stores| align="center"|
Cash & Carry|-| align=left|
Belgium ] || align=center|(2008) ||align=center| - ||align=center| - ||align=center| - || align=center| - || align=center| - || align=center| -|-| align=left|
France ] || align=center|1991 || align=center|495 ||align=center| 20 ||align=center| 151 || align=center| 272 || align=center| 52 || align=center| -|-| align=left|
Italy ] || align=center|1997 || align=center|103 ||align=center| 42 ||align=center| 73 || align=center| - || align=center| - || align=center| -|-| align=left|
Portugal ] || align=center|2000 || align=center|10 ||align=center|10 ||align=center| - || align=center| - || align=center| - || align=center| -|-| align=left| Russia ] || align=center|1998 || align=center| 4 ||align=center| 4 ||align=center| - || align=center| - || align=center| - || align=center| -|-| align=left| Spain ] || align=center|2001 || align=center|9 ||align=center| 9 ||align=center| - || align=center| - || align=center| - || align=center| -|-| align=left|
Turkey ] || align=center|2005 || align=center|9 ||align=center|5 ||align=center|4 || align=center| - || align=center| - || align=center| -|-| align=left| Europe || align=center|1960 || align=center|5,832 ||align=center| 492 ||align=center| 1,275 || align=center| 3,253|| align=center| 207 || align=center| 124|}
CyprusIn 2005 Carrefour entered the Cypriot market through the 100% take over of Chris Cash & Carry a local supermarket chain.
Criticism and Controversies
, French PolynesiaCarrefour has been criticised numerous times for the treatment of its workers throughout the world. The worst criticism has come for Carrefour's "sub-contractor" sweatshops in Haiti, where workers earn as little as USD 0.60 a day, and no more than $3. Carrefour has also received criticism for engaging in
sweatshop practices.
In Malaysia, Carrefour refuses to take faulty goods returned to them at their customer service desk and instead directs customers to send the goods to third-party service centres, in apparent violation of the law requiring the supplier themselves to remedy such defects. English translation of Consumer Protection Act of Malaysia
In Carrefour Mangga Dua,
Jakarta, Indonesia, a 5-metre high metal rack fell on top a 3-year old boy, killing the boy almost instantly due to internal bleeding. A 3-year old boy died when a metal rack fell onto him Afterwards, the victim's family claimed that Carrefour has refused to meet with them to settle the case. Victims Family is Refused to Meet Carrefour Officials However, Carrefour Corporate Affairs Officer denied this allegation Carrefour Officials deny refusing victim's family
On
26 June 2007 the company was convicted in a French court for false advertising. The suit alleged that Carrefour regularly stocked insufficient quantities of advertised products for sale. In addition, the company was convicted of selling products below cost and accepting kickbacks from wholesalers. Carrefour was ordered to pay a fine of €2 million and to prominently and legibly display a notice in all its French stores disclosing the false advertising. (French) Carrefour condamné pour publicité mensongère
Former countries
Minoh City,
Japan
- Chile ― In 2004, Carrefour sold its 8 hypermarkets in Chile to Distribución y Servicio.
- Czech Republic and Slovakia — In September 2005, Carrefour sold to Tesco (the biggest United Kingdom retailer) 11 stores in the Czech Republic and four in Slovakia. Tesco paid €57.4 million as well as its stores in Taiwan. Carrefour had opened its first store in 1998 in Czech Republic and in 2000 in Slovakia. The stores still use the Carrefour name and brand.
- Hong Kong — In the late 1990s, Carrefour moved out of Hong Kong after complaints from manufacturers about selling products (especially electronics) at prices far below those its competitors had. Carrefour previously had stores in Tsuen Wan and Heng Fa Chuen.
- Indonesia — A fully functional, ready-to-open Carrefour hypermarket in Bali is currently having problems prior to opening in March, 2007 due to convoluted legal disputes with the Balinese Tribal Regencies.
- Japan — In 2005, Carrefour sold its 8 hypermarkets to AEON group. But stores still use the Carrefour name and brand.
- Mexico — In March 2005, Carrefour sold its 29 hypermarkets in Mexico to Chedraui. Carrefour had opened its first store in 1995 in Mexico.
- Portugal — In July 2007 Carrefour sold all of its 12 hypermarkets and 9 fuel stations to Sonae, for 662 million euros. Also included were 11 licenses for opening new commercial spaces.
- South Korea — In 2006, Carrefour was selling its 32 hypermarkets to E-Land. The stores are being re-branded as Homever, a chain of supermarkets specialized on home furnishing.
- United Kingdom — Carrefour had several hypermarkets in the UK until the 1980s. The first of these was opened in the early 1970s in Caerphilly, South Wales. Subsequent outlets were opened at Merry Hill, Dudley, Glasshoughton (near Castleford), Eastleigh, MetroCentre Telford and Cribbs Causeway in Bristol. All stores were later sold to Asda and converted to supercentre formats, except Merry Hill.
- United States — Carrefour opened hypermarkets in Philadelphia and Voorhees Township, New Jersey, in 1988 and 1992 respectively. Both stores closed in 1993. Some associates wore roller skates to facilitate moving about the large building. The Voorhees location now houses a Kohl's department store, a Raymour and Flanigan furniture store, and a Marshalls discount clothing store, while the Philadelphia location houses a Wal-Mart and a few tiny stores.
See also
References
External links
- Official site
- Yahoo! - Carrefour SA Company Profile
Carrefour Group
Official site offers complete financial information and information on the group's international presence, banners and brands
Carrefour - Wikipedia, the free encyclopedia
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